The security and privacy of our customer’s data is our highest priority

Overview

Meetly is a meeting-focused collaborative platform that makes it easy to run productive meetings. Meetly applies security best practices on our Hosting Platform. We focus on the security and privacy of our customers data and we ensure that by applying security and data controls at every layer in our application stack.

Summary

  • We Encrypt All Customer Data in Transit
  • We Encrypt All Customer Data at Rest
  • We Follow OWASP Best Practices for Secure Coding
  • We Follow AWS Best Practices for Security and Redundancy
  • We Run Continuous Vulnerability Assessments against our Platform

Security Assessments and Compliance

Data Centers

Meetly's physical infrastructure is hosted and managed within Amazon’s secure data centers and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:

  • ISO 27001
  • SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
  • PCI Level 1
  • FISMA Moderate
  • Sarbanes-Oxley (SOX)

Physical Security

Meetly utilizes ISO 27001 and FISMA certified data centers managed by Amazon. Amazon has many years of experience in designing, constructing, and operating large-scale data centers. This experience has been applied to the AWS platform and infrastructure. AWS data centers are housed in nondescript facilities, and critical facilities have extensive setback and military grade perimeter control berms as well as other natural boundary protection. Physical access is strictly controlled both at the perimeter and at building ingress points by professional security staff utilizing video surveillance, state of the art intrusion detection systems, and other electronic means. Authorized staff must pass two-factor authentication no fewer than three times to access data center floors. All visitors and contractors are required to present identification and are signed in and continually escorted by authorized staff.

Amazon only provides data center access and information to employees who have a legitimate business need for such privileges. When an employee no longer has a business need for these privileges, his or her access is immediately revoked, even if they continue to be an employee of Amazon or Amazon Web Services. All physical and electronic access to data centers by Amazon employees is logged and audited routinely.

For additional information see: https://aws.amazon.com/security

System Security

System Configuration

System configuration and consistency is maintained via custom configuration management software that is version controlled, peer reviewed, and tested thoroughly before implementing in our Production environment. We use AWS Best Practice tools to enforce Infrastructure and Application security.

System Authentication

Operating system access is limited to the Meetly Development Team and requires username, key, and IP authentication. Operating systems do not allow password authentication to prevent password brute force attacks, theft, and sharing.

Network Security

Segmentation

Meetly Production and Staging environments network segments are completely isolated and independent of each other. There is no data sharing between them. All Customer data is only hosted in the Production environment.

Firewalls

Firewalls are utilized to restrict access to systems from external networks and between systems internally. By default all access is denied and only explicitly allowed ports and protocols are allowed based on business need. Each system is assigned to a firewall security group based on the system’s function. Security groups restrict access to only the ports and protocols required for a system’s specific function to mitigate risk.

Spoofing and Sniffing Protections

Managed firewalls prevent IP, MAC, and ARP spoofing on the network and between virtual hosts to ensure spoofing is not possible. Packet sniffing is prevented by infrastructure including the hypervisor which will not deliver traffic to an interface which it is not addressed to.

Application Security

The Meetly Platform is a Multi-Tenant architecture. User verification and password recovery are done via time limited single use links/tokens sent to the registered email. Production servers are outfitted to send secure cookies and other security related headers and have been vetted to conform to OWASP Security Best Practices.

OAuth

Customers can simplify their access to our application by using our secure Google and Microsoft OAuth integration.

Data Security

Customer Data

All data is encrypted at rest using AWS Best Practices. Only our Meetly Development Team can access data directly and only after username and key.

Vulnerability Management

System

Meetly is notified of vulnerabilities through internal and external assessments, system patch monitoring, and third party mailing lists and services. Each vulnerability is reviewed to determine if it is applicable to Meetly’s environment, ranked based on risk, and assigned accordingly.

We continually apply the latest security updates to all operating systems and applications, in order to mitigate exposure to vulnerabilities. This process allows Meetly to keep the environment up-to-date.

Application

We undergo penetration tests, vulnerability assessments, and source code reviews to assess the security of our application, architecture, and implementation. Our third party security assessments cover all areas of our platform including testing for OWASP Top 10 web application vulnerabilities.

Issues found in Meetly applications are risk ranked, prioritized, assigned accordingly for remediation, and Meetly’s Development Team reviews each remediation plan to ensure proper resolution.

Backups

Customer Data

Customer Data stored in our Meetly platform are automatically backed up every night to secure, access controlled, and redundant storage. We use these backups to automatically bring our application back online in the event of an outage.

Meetly Platform

From our instance images to our databases, each component is backed up to secure, access-controlled, and redundant storage. We apply AWS Best Practices to ensure High-Availability of our Infrastructure and Primary Databases. In addition to standard backup practices, Meetly’s infrastructure is designed to scale and be fault tolerant by automatically failing over to healthy instances and reducing the likelihood of any issues being visible to the user.

Disaster Recovery

Customer Data

The Meetly platform is designed to automatically failover to Synced and Redundant databases in the event of the failure of our Primary Databases.

Meetly Platform

Customer Data Retention and Destruction

Within 30 days of a written data deletion request, by an authorized representative of the tenant company, we will remove user related data from the DB. Backed up data will be rotated out of our archives within 30 days after deletion from the DB.

Decommissioning hardware is managed by our infrastructure provider using a process designed to prevent customer data exposure. AWS uses techniques outlined in DoD 5220.22-M (“National Industrial Security Program Operating Manual “) or NIST 800-88 (“Guidelines for Media Sanitization”) to destroy data.

For additional information see: https://aws.amazon.com/security

Privacy

Meetly has a published privacy policy that clearly defines what data is collected and how it is used. Meetly is committed to customer privacy, and transparency.

We takes steps to protect the privacy of our customers and protect data stored within the platform. Some of the protections inherent to Meetly’s products include authentication, access controls, data transport encryption, HTTPS restrictions to our platform, and all customer data encrypted at rest. For additional information see: https://runmeetly.com/security

Access to Customer Data

General Meetly staff do not access or interact with customer data or applications as part of normal operations. Our Meetly Customer Success (CS) team does review your data on your behalf at the request of the customer, for support purposes or where required by law. Customer data is access controlled and all access restricted to the Meetly CS or Developer Team.


Meetly and the EU General Data Protection

Meetly is committed to helping our users understand the rights and obligations under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

We have introduced tools and processes to ensure our compliance with requirements imposed by the GDPR and to help our customers comply as well.

Security Questions or Issues?

If you think you may have found a security vulnerability within Meetly, please get in touch with our security team.

Meetly Sub-Processors

Sub-processors for the personal data we process on behalf of our customers.

  1. Provider: Amazon AWS, Purpose: Amazon AWS Cloud Hosting
  2. Provider: Sendgrid, Purpose: Outgoing Email Provider
  3. Provider: Postmark, Purpose: Outgoing Email Provider
  4. Provider: Papertrail, Purpose: Central Application Logging
  5. Provider: Pusher, Purpose: Live notifications
  6. Provider: Webflow, Purpose: Website hosting
  7. Provider: Google Analytics, Purpose: Website analytics

Last Updated: January 16, 2019

Welcome, and thank you for your interest in Meetly, Inc. (“Meetly,” “we,” or “us”), our website at https://www.runmeetly.com (the “Website”), Meetly web application (the “Product”), and any related services we may provide to you (the Website, Product, and any related services are, collectively, the “Service”). These Terms of Service are a legally binding contract between you and Meetly regarding your use of the Service. PLEASE READ THE FOLLOWING TERMS CAREFULLY. BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE Meetly PRIVACY POLICY (TOGETHER, THE “ TERMS”). If you are not eligible, or do not agree to the Terms, then you do not have our permission to use the Service. These Terms provide that all disputes between you and Meetly will be resolved by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review Section 19 (“Dispute Resolution and Arbitration”) for the details regarding your agreement to arbitrate any disputes with Meetly.

Meetly Service Overview. The Service is a platform for organizing meeting related items that drives better meeting management.

  1. Eligibility. You must be at least 18 years of age to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years of age; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with all applicable laws and regulations. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.
  2. Accounts and Registration. To access most features of the Service, you may need to verify your email address or register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your email address or other contact information. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, then you must immediately notify us at support@runmeetly.com.

User Content

  1. User Content Generally. Certain features of the Service may permit users to upload content to the Service, including answers, comments, photos, video, images, folders, data, text, and other types of works (“User Content“) and to publish User Content on the Service. You retain copyright and any other proprietary rights that you may hold in the User Content that you post to the Service.
  2. Limited License Grant to Meetly. By posting or publishing User Content, you grant Meetly a worldwide, perpetual, non-exclusive, royalty-free, fully paid right and license (with the right to sublicense) to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting for display, and distribute your User Content (a) in order to facilitate the display and use of Your Content in accordance with the applicable settings specified in your Account and the features of the Service you elect to utilize and (b) for Meetly’s internal business purposes, such as billing, account management, data analysis, benchmarking, technical support, and product development.
  3. Limited License Grant to Other Users. By posting or sharing User Content with other users of the Service, you grant those users a non-exclusive license to access and use that User Content as permitted by these Terms and the functionality of the Service.
  4. User Content Representations and Warranties. You are solely responsible for your User Content and the consequences of posting or publishing User Content. By posting or publishing User Content, you affirm, represent, and warrant that:
  5. you are the creator and owner of the User Content, or have the necessary licenses, rights, consents, and permissions to authorize Meetly and users of the Service to use and distribute your User Content as necessary to exercise the licenses granted by you in this section, in the manner contemplated by Meetly, the Service, and these Terms; and
  6. your User Content, and the use of your User Content as contemplated by these Terms, does not and will not: (i) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (ii) slander, defame, libel, or invade the right of privacy, publicity or other property rights of any other person; or (iii) cause Meetly to violate any law or regulation.
  7. User Content Disclaimer. We are under no obligation to edit or control User Content that you or other users post or publish, and will not be in any way responsible or liable for User Content. Meetly may, however, at any time and without prior notice, screen, remove, edit, or block any User Content that in our sole judgment violates these Terms, is objectionable to the company who has purchased the right for you to obtain access to the Service, or is otherwise objectionable. You understand that when using the Service you will be exposed to User Content from a variety of sources and acknowledge that User Content may be inaccurate, offensive, indecent, or objectionable. You agree to waive, and do waive, any legal or equitable right or remedy you have or may have against Meetly with respect to User Content. We expressly disclaim any and all liability in connection with User Content. If notified by a user or content owner that User Content allegedly does not conform to these Terms, we may investigate the allegation and determine in our sole discretion whether to remove the User Content, which we reserve the right to do at any time and without notice. For clarity, Meetly does not permit copyright-infringing activities on the Service.

Digital Millennium Copyright Act

  1. DMCA Notification. We comply with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. §512, as amended). If you have an intellectual property rights-related complaint about material posted on the Service, you may contact our Designated Agent at the following address:
    Meetly, Inc.
    ATTN: Legal Department (Copyright Notification)
    Technology suite 279
    Irvine, CA 92618
    Email: support@runmeetly.com
  2. Any notice alleging that materials hosted by or distributed through the Service infringe intellectual property rights must include the following information:
  3. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;
  4. a description of the copyright-protected work or other intellectual property right that you claim has been infringed;
  5. a description of the material that you claim is infringing and where it is located on the Service;
  6. your address, telephone number, and email address;
  7. a statement by you that you have a good faith belief that the use of those materials on the Service is not authorized by the copyright owner, its agent, or the law; and
  8. a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
  9. Repeat Infringers. Meetly will promptly terminate without notice the accounts of users that are determined by Meetly to be “Repeat Infringers.” A Repeat Infringer is a user who has been notified of infringing activity or has had User Content removed from the Service at least twice.

Prohibited Conduct. BY USING THE SERVICE YOU AGREE NOT TO:

  1. use the Service for any illegal purpose or in violation of any local, state, national, or international law;
  2. violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third party intellectual property right;
  3. post, upload, or distribute any User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate;
  4. interfere with security-related features of the Service, including by: (a) disabling or circumventing features that prevent or limit use or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Service except to the extent that the activity is expressly permitted by applicable law;
  5. interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Service; (c) attempting to collect personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service, or violating any regulation, policy, or procedure of any such network, equipment, or server;
  6. perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission, or falsifying your age or date of birth;
  7. sell or otherwise transfer the access granted under these Terms or any Materials (as defined in Section 11) or any right or ability to view, access, or use any Material; or
  8. attempt to do any of the acts described in this Section 6, or assist or permit any person in engaging in any of the acts described in this Section 6.

Third-Party Services and Linked Websites. Meetly may provide tools through the Service that enable you to export information, including User Content, to third party services, including through features that allow you to link your account on Meetly with an account on the third party service, such as Twitter or Facebook, or through our implementation of third party buttons (such as “like” or “share” buttons). By using one of these tools, you agree that we may transfer that information to the applicable third-party service. Third party services are not under our control, and we are not responsible for any third party service’s use of your exported information. The Service may also contain links to third-party websites. Linked websites are not under our control, and we are not responsible for their content.

Termination of Use; Discontinuation and Modification of the Service. If you violate any provision of these Terms or if the company who has purchased the right for you to access the Service ceases to pay applicable fees, your permission from us to use the Service will terminate automatically. In addition, Meetly may in its sole discretion terminate your user account on the Service or suspend or terminate your access to the Service at any time for any reason or no reason, with or without notice. We also reserve the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service.

Privacy Policy; Additional Terms

  1. Privacy Policy. Please read the Meetly Privacy Policy https://www.runmeetly.com/security carefully for information relating to our collection, use, storage and disclosure of your personal information. The Meetly Privacy Policy is incorporated by this reference into, and made a part of, these Terms.
  2. Additional Terms. Your use of the Service is subject to all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to from the Service (the “Additional Terms“), such as end-user license agreements for any downloadable software applications, or rules that applicable to a particular feature or content on the Service, subject to Section 10. All Additional Terms are incorporated by this reference into, and made a part of, these Terms.
  3. Modification of these Terms. We reserve the right, at our discretion, to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes. If a change to these Terms materially modifies your rights or obligations, you will be required to accept the modified Terms in order to continue to use the Service. Material modifications are effective upon your acceptance of the modified Terms. Immaterial modifications are effective upon publication. Disputes arising under these Terms will be resolved in accordance with the version of these Terms that was in effect at the time the dispute arose.
  4. Ownership; Proprietary Rights. The Service is owned and operated by Meetly. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service (“Materials”) provided by Meetly are protected by intellectual property and other laws. All Materials included in the Service are the property of Meetly or our third-party licensors. Except as expressly authorized by Meetly, you may not make use of the Materials. Meetly reserves all rights to the Materials not granted expressly in these Terms.
  5. Feedback. If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then you hereby grant Meetly an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.
  6. Indemnity. You are responsible for your use of the Service, and you will defend and indemnify Meetly and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (together, the “Meetly Entities”) from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with: (a) your access to, use of, or alleged use of, the Service; (b) your violation of any portion of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (c) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (d) any dispute or issue between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of that claim.
  7. Disclaimers; No Warranties. THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “ AS IS” AND ON AN “ AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE MEETLY ENTITIES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. THE MEETLY ENTITIES DO NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE, OR ANY MATERIALS OR CONTENT OFFERED THROUGH THE SERVICE, WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED.NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE MEETLY ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SERVICE, YOUR DEALING WITH ANY OTHER SERVICE USER, AND ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE. YOU UNDERSTAND AND AGREE THAT YOU USE THE SERVICE, AND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN MATERIALS OR CONTENT THROUGH THE SERVICE AND ANY ASSOCIATED SITES OR SERVICES, AT YOUR OWN DISCRETION AND RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM OR MOBILE DEVICE USED IN CONNECTION WITH THE SERVICE), OR THE LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE OR THE DOWNLOAD OR USE OF THAT MATERIAL OR CONTENT.SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
  8. Limitation of Liability. IN NO EVENT WILL THE MEETLY ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ANY MEETLY ENTITY HAS BEEN INFORMED OF THE POSSIBILITY OF DAMAGE.EXCEPT AS PROVIDED IN SECTION 18.4(iii), THE AGGREGATE LIABILITY OF THE MEETLY ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO MEETLY FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT(S) OR CIRCUMSTANCES GIVING RISE TO CLAIM; OR (B) $100.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS INTENDED TO AND DOES ALLOCATE THE RISKS BETWEEN THE PARTIES UNDER THESE TERMS. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 15 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  9. Governing Law. These Terms are governed by the laws of the State of California without regard to conflict of law principles. If a lawsuit or court proceeding is permitted under these Terms, then you and Meetly agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Orange County, California for the purpose of litigating any dispute. We operate the Service from our offices in California, and we make no representation that Materials included in the Service are appropriate or available for use in other locations.
  10. General. These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference into these Terms, are the entire and exclusive understanding and agreement between you and Meetly regarding your use of the Service. Except as expressly permitted above, these Terms may be amended only by a written agreement signed by authorized representatives of all parties to these Terms. You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without our prior written consent. We may assign these Terms at any time without notice or consent. The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms, or any provision of these Terms, be a waiver of any subsequent breach or default or a waiver of the provision itself. Use of section headers in these Terms is for convenience only and will not have any impact on the interpretation of any provision. If any part of these Terms is held to be invalid or unenforceable, the unenforceable part will be given effect to the greatest extent possible, and the remaining parts will remain in full force and effect. Upon termination of these Terms, Sections 2, 4, and 5 through 21, along with the Privacy Policy and any other accompanying agreements, will survive.

Dispute Resolution and Arbitration

  1. Generally. In the interest of resolving disputes between you and Meetly in the most expedient and cost effective manner, you and Meetly agree that every dispute arising in connection with these Terms will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether a claim arises during or after the termination of these Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND Meetly ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
  2. Exceptions. Despite the provisions of Section 18.1, nothing in these Terms will be deemed to waive, preclude, or otherwise limit the right of either party to: (a) bring an individual action in small claims court; (b) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (c) seek injunctive relief in a court of law; or (d) to file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and Meetly will be settled under the Federal Arbitration Act, and governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Meetly.
  4. Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other party by certified U.S. Mail or by Federal Express (signature required) or, only if such other party has not provided a current physical address, then by electronic mail (“Notice”). Meetly’s address for Notice is: Meetly, Inc., 530 Technology suite 279, Irvine, CA 92618. The Notice must: (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or Meetly may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Meetly must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the dispute is finally resolved through arbitration in your favor, Meetly will pay you the highest of the following: (i) the amount awarded by the arbitrator, if any; (ii) the last written settlement amount offered by Meetly in settlement of the dispute prior to the arbitrator’s award; or (iii) $1,000.
  5. Fees. If you commence arbitration in accordance with these Terms, Meetly will reimburse you for your payment of the filing fee, unless your claim is for more than $10,000, in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at a location to be agreed upon in Orange County, California, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; (b) through a non-appearance based telephone hearing; or (c) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse Meetly for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.
  6. No Class Actions. YOU AND Meetly AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Meetly agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
  7. Modifications to this Arbitration Provision. If Meetly makes any future change to this arbitration provision, other than a change to Meetly’s address for Notice, you may reject the change by sending us written notice within 30 days of the change to Meetly’s address for Notice, in which case your account with Meetly will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.
  8. Enforceability. If Section 18.6 is found to be unenforceable or if the entirety of this Section 18 is found to be unenforceable, then the entirety of this Section 18 will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described in Section 16 will govern any action arising out of or related to these Terms.
  9. Consent to Electronic Communications. By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy. Please read our Privacy Policy to learn more about our electronic communications practices. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.
  10. Contact Information.The Service is offered by Meetly, Inc., located at
    Meetly, Inc.
    530 Technology suite 279
    Irvine, CA 92618
  11. You may contact us by sending correspondence to that address or by emailing us at support@runmeetly.com.

Notice Regarding Apple. If you are using our mobile applications on an iOS device, the terms of this Section 21 apply. You acknowledge that these Terms are between you and Meetly only, not with Apple, and Apple is not responsible for the Service or its content. Apple has no obligation to furnish any maintenance or support services with respect to the Service. If the Service fails to conform to any applicable warranty, you may notify Apple and Apple will refund any applicable purchase price for the mobile application to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the Service. Apple is not responsible for addressing any claim by you or any third party relating to the Service or your possession or use of the Service, including: (a) product liability claims; (b) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defense, settlement or discharge of any third party claim that the Service or your possession and use of the mobile application infringe that third party’s intellectual property rights. You agree to comply with any applicable third party terms when using the Service. Apple and Apple’s subsidiaries are third party beneficiaries of Section 21 of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this Section 21 of these Terms against you. You hereby represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

Last Updated: January 16, 2019

Welcome to the Meetly Privacy Policy. This Privacy Policy is meant to help you understand how Meetly Inc. and its affiliates and subsidiaries (“Meetly”, “we”, “us”, “our”) collect, use, process, share and safeguard Personal Information gathered through our website (www.runmeetly.com), our mobile applications, our other products and services, and via other means. In this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual.

This Privacy Policy applies when Meetly is a “data controller”, which means that Meetly decides why and how Personal Information is processed. Meetly provides a meeting platform (the “Platform”) to companies and organizations (“Customers”), which enables Customer to invite employees or other individuals (“Platform Users”) to share information. When using the Platform, the Customer is the data controller and decides how and why Personal Information is processed. Please contact the relevant Customer if you are a Platform User and have questions about their privacy policies and practices.

We’re glad you’re taking the time to read this Privacy Policy. If after reading through this you still have additional questions, please contact us. We’re happy to help.

1. PERSONAL INFORMATION WE COLLECT
We obtain Personal Information relating to you from various sources described below. Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our products and services if that information is necessary to provide you with them or if we are legally required to collect it. The information we collect includes:

Personal Information You Provide:

- Website visitors. We may collect any Personal Information that website visitors voluntarily provide on our website. For example, we may ask you to provide your name, company, email address, phone number and job title to offer you a free trial of the Platform, to register you for webinars and events, or to enable you to download white papers and other materials.

Communications. If you contact us directly (e.g., via email, phone etc.) or fill out information on our website (e.g., to try our services for free, to ask a question via our online contact details, to create an account etc.), we collect your name, email address, phone, company, postal address, the content, date and time of your message and any attachments thereto, and other information you may directly provide to us.

Platform Users. Our Customers may offer you the opportunity to engage with the Platform we operate on their behalf, including via our website or mobile application. Any Personal Information relating to a Platform User that we process on behalf of a Customer (e.g. answers to questions, votes, comments, name, email address used to sign in, phone number, photograph etc.) is governed by the Customer’s privacy policy, even if you provide the information directly to us.
Business contacts. We may receive professional contact details of employees and other individuals associated with our Customers, partners, and vendors, such as first and last name, email address, phone number, title and department, and other information relevant to the particular business relationship.


Personal Information Provided by Third Parties:

Customers and other Platform Users. If you are a Platform User, we may receive Personal Information about you from our Customers or other Platform Users. They may provide us with Personal Information about you, such as your name, email address, or phone number, so we can invite you to respond to questions. We process this Personal Information on behalf of, and as instructed by our Customers. To learn more about the processing of your Personal Information in that context, please refer to the relevant Customer’s privacy policy.
Other third parties. We may also obtain Personal Information about you from other third parties, such as business partners, marketing partners, and directory services, who may provide us with sales leads including professional contact information.

Personal Information Collected via Automated Means:

When you visit our website, use the Platform, open our emails, or otherwise interact with our products and services, we and our third-party partners, such as analytics providers, may collect information, including Personal Information about you, by automated means, such as cookies (a small text file containing a string of alphanumeric characters), web beacons, web server logs and similar technologies.

Device information. We collect device-specific information, like your phone or computer model, device identifier, and operating system. With your permission, Meetly may access and collect information from your device’s contact list and photo storage.
Log information. When you use our products and services, we automatically store some information in our server logs, including: system crashes, system activity, browser type, date and time, length of usage, details of how you interact with our products and services (e.g., how often you interact with a question), such as events or clicks, and IP address.
Analytics information. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for our products and services. We currently use Google Analytics cookies to collect and process certain website usage data. You can learn more about Google Analytics at www.google.com/policies/privacy/partners/ and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Opt out. You may be able to change browser settings to block and delete cookies. However, if you do that, you may not be able to benefit from certain features of our products and services.


2. HOW WE USE PERSONAL INFORMATION:


Meetly uses your Personal Information for the purposes described below.

Providing our products and services. We use Personal Information to provide the Platform and related analytical reports and services, to operate our website and mobile application and to deliver other amazing products and services to you. We use Platform Users’ Personal Information to deliver the core functionality of Meetly, which includes collecting and analyzing questions, answers, comments, and votes on behalf of our Customers.
Analytics and product development. We and our service providers use Personal Information, such as your interactions with our products and services, including questions, answers, comments and votes, to monitor and analyze usage of, and to improve and enhance our products and services, for example by rearranging or adding and removing features or capabilities to help you use the product.
Communicating with you. We may use your Personal Information to communicate with you for customer service or technical-support purposes, or about topics or content that we think may interest you, such as special offers, updates about the latest developments or features of our products and services. Meetly may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Tailored content. To provide you with tailored content and personalize your experience, for example by remembering your information so that you will not have to re-enter it the next time you use our products and services.
Advertising. We and our advertising partners may use your Personal Information, including your interactions with our products and services, to facilitate the delivery of advertisements.
Safety, security and compliance. We also use your Personal Information to comply with laws or to protect ourselves and others. For example, we might use Personal Information in investigating suspicious activity or violations in our Terms of Service, or to defend our legal rights.

If you are located in the European Economic Area, we only process your Personal Information based on a valid legal ground, including when:

Consent. You have consented to the use of your Personal Information, for example to send marketing communications, or to collect information via cookies and similar technologies.
Contract. We need your Personal Information to provide you with Meetly’s products and services, including for account registration or to respond to your inquiries.
Legitimate interest. We or a third party, have a legitimate interest in using your Personal Information. In particular, we have a legitimate interest in using your Personal Information for analytics and product development purposes, and otherwise to provide safety and security. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.

3. HOW WE DISCLOSE PERSONAL INFORMATION
Meetly may disclose Personal Information about you in the following circumstances:


Customers. We may share Personal Information about you with our Customers when we process that information on their behalf as we provide them with the Platform and related analytical reports and services. Please refer to the Customer’s privacy policy to learn more about the disclosure of your Personal Information to other third parties.
Service providers. We engage third-party business partners to perform functions and provide services to us, like Amazon for data storage. Those business partners will be given limited access to your Personal Information as is reasonably necessary to provide us with those services.
Marketing. We do not rent, sell, or share Personal Information about you with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission.
Compliance with the law. We may retain and disclose your Personal Information if we believe that it is appropriate or necessary in order to (a) comply with applicable laws, including laws outside your country of residence, such as to comply with a subpoena, regulation or legal request, respond to a government request, including from authorities outside your country of residence; (c) to enforce our terms and conditions; (d) to address fraud or security issues, to protect the safety, rights or property of any person, (e) to protect our own rights, operations and property; and (f) to allow us to pursue available remedies or limit the damages that we may sustain.
Business transfers. Your information may be transferred to a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings) as part of that transaction. We may take steps to notify you via email and/or a prominent notice on our website of any change in ownership.
Anonymized information. Should we need to share data about Meetly usage with third parties (such as investors or partners), we will aggregate it and strip it of all Personal Information.

4. INFORMATION SECURITY
We take steps to protect the Personal Information we collect in our systems from unauthorized access, alteration, disclosure or destruction. We use appropriate administrative, physical and electronic measures designed to protect your Personal Information. We also evaluate, test, and improve our security infrastructure and processes. Please refer to our security policy at https://www.runmeetly.com/security

5. RETENTION PERIODS
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of services provided to you, the nature and length of our relationship with you, possible re-enrollment with our services, the impact on the services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.

6. CHILDREN’S PRIVACY
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of Meetly is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at privacy@runmeetly.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

7. INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to computers located in California, or other states within the United States and thus outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those where you reside. By using Meetly’s website, you agree to this transfer to the United States and globally.

8. YOUR RIGHTS AND CHOICES
Update and correct Personal Information. If you would like to request that we update or correct any Personal Information that you have provided to us through your use of our products and services, please send us an email at privacy@runmeetly.com.

European data protection rights. If you are located in the European Economic Area, you may have additional rights, including the right to:

1. Request access to and receive information about the Personal Information we maintain about you; update and correct inaccuracies in your Personal Information; restrict or object to the processing of your Personal Information; have the information anonymized or deleted, as appropriate; and to easily transfer your Personal Information to another company (data portability);
2. Withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge (we will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal); and
3. Lodge a complaint with a supervisory authority, including in your country of residence, place of work or where an incident took place.
These rights may be limited in some circumstances by local law requirements. You may exercise these rights by contacting us as indicated below.

THIRD PARTY LINKS

This Privacy Policy applies only to the processing of your Personal Information by Meetly. It does not address, and we are not responsible for the privacy practices of any third parties, including any third party operating any website or service to which this website links. The inclusion of a link on this website does not imply endorsement of the linked website or service by us or by our affiliates.

CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will post any adjustments to the Privacy Policy on this website, and the revised version will be effective when it is posted.

CONTACT US

If you have any questions about this Privacy Policy, or if you would like to exercise your rights and choices with respect to your Personal Information, please contact us at:

Meetly, Inc.
530 Technology suite 279
Irvine, CA 92618
privacy@runmeetly.com

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